Never miss a booking. Never lose a lead. Vedent handles your client communication automatically — in English and Maltese.
Every missed WhatsApp message is a missed booking. Every unanswered enquiry is a client going to your competitor.
You provide the FAQs and calendar access. We handle everything else.
No setup fees. No per-message charges. One flat monthly price that pays for itself in the first week.
All plans include a 30-day free trial · No lock-in contracts · Cancel with 30 days notice
* Testimonials from early clients. Real names available on request.
Yes — GDPR compliance is built into every plan, not an add-on. Consent is collected before any personal data is processed. All data is stored in EU-based servers. We provide a Data Processing Agreement (DPA) as part of every onboarding, naming Vedent as your data processor and you as the controller. Clients can request data deletion at any time by replying STOP.
Honestly — no, and it's designed not to. The bot books appointments, answers FAQs from your approved knowledge base, and triages enquiries. It never gives legal opinions or case advice. Anything complex is immediately flagged and routed to your team via the human handoff feature. We position this as augmentation, not replacement.
5–7 business days from the moment you provide your FAQs and calendar access. You don't need to do any technical work — Vedent handles the entire setup. The onboarding call is 15 minutes. After that, you approve the bot's responses and we go live.
Not at all. You give us your FAQs in plain text, a Calendly link or Google Calendar access, and your business hours. That's it. Vedent handles all the technical setup — the WhatsApp API, the AI configuration, the integrations. You just use WhatsApp as you always have.
Yes. Bilingual (English and Maltese) capability is included in the Professional and Elite plans. The bot detects the language automatically from the client's first message and responds accordingly. If the client switches languages mid-conversation, the bot switches too. No manual selection required.
Human handoff is always one tap away. The bot is configured to flag anything it's uncertain about and route it to your team. It only answers questions from your pre-approved FAQ knowledge base — it doesn't improvise opinions. You review and approve all bot responses during onboarding, so you know exactly what it will and won't say.
Yes. All plans require 30 days written notice (by email or WhatsApp). No lock-in contracts, no cancellation fees. If you cancel, your data is deleted within 30 days on request. The 30-day free trial requires a card on file but is not charged until day 31.
Book a free 20-minute demo. We'll show you exactly what the bot does for your type of practice — live, on your phone.